Terms and Conditions of Site and Sales
This agreement contains the policies, terms, and conditions that apply to orders and purchases from Sunpro Kiosk. (“Sunpro Kiosk “) that will be provided to you (“Customer”) on all orders and purchases of products (“Products”) and systems (“Systems”). By placing an order with Sunpro Kiosk, Customer accepts these policies, terms, and conditions. This agreement also contains the policies, terms, and conditions of the Sunpro Kiosk website (“Site”). By accessing this Site, you accept these policies, terms, and conditions. These policies, terms, and conditions are subject to change at any time without notice.
RETURN, EXCHANGE, AND REFUND POLICIES
No returns will be accepted without an issued RMA#. Unauthorized returns will be refused and returned to sender. To request a refund or repair, fill out a request online or call our Returns Department at 817-490-7830. RMA numbers are good for 14 days. Customers are responsible for the cost of shipping the return products to Sunpro Kiosk. Sunpro Kiosk will use UPS Ground shipping when sending replacement Products and Systems. Shipping charges are non-refundable.
Claims that the Product did not arrive must be made within 14 days after “item shipped” notification. Claims that the Product was damaged upon arrival, shortage, or incorrect product claims, at the fault of Sunpro Kiosk or shipping company, must be made within 14 days of shipment.
PRICING AND PRODUCT POLICIES
Sunpro Kiosk does not sell refurbished Products. Sunpro Kiosk is not responsible for any compatibility issues. Consult with Sunpro Kiosk before placing an order. Images on Site may not always represent the exact Product(s). Sunpro Kiosk holds the right to change prices or discontinue Products at any time without prior notice in order to remain competitive. Any quotations given by Sunpro Kiosk will be valid for the period stated on the quotation.
PAYMENT POLICY, PURCHASE ORDERS AND TAXES
Sunpro Kiosk accepts the following payment methods: Visa, Master Card, Discover, American Express and PayPal. Sunpro Kiosk may accept International Credit Cards, COD, Check, and Purchase Orders and extends terms on a case-by-case basis. Sunpro Kiosk accepts wire transfers on orders over $10,000.
Sunpro Kiosk is based in Texas, we are not a reseller all products are designed and manufactured in TX. Customer is responsible for any applicable sales, use or other taxes or federal, state, or local fees or assessments associated with the order.
Any purchase order issued is due within 30 days of the shipment date of the product. Overdue PO payment incurs a 10% processing fee, charged on the 22nd day following overdue status, and every 30 days following the first charged processing fee. All unpaid POs and overdue charges will be sent to a collections company after 120 days. The amount charged will be the original bill plus all late charges as described above and any and all additional costs for the engaging the collections company.
Orders from Canadian customers are subject to customs duties and/or brokerage fees.
Sunpro Kiosk will ship anywhere in the U.S. and Canada. With the exception of AFO/APO addresses, we do ship internationally. Hardware system orders require 10–20 full business days for building and testing. Volume orders may take longer. Rush orders for Systems require 5 full business days for building & testing, and order cut-off time is 1pm EST. Rush orders placed after that time require 4 full business days.
Orders may be delayed because of payment, billing, or shipping verification, in order to prevent fraudulent credit card transactions. Shipping closes at 4 p.m. EST. Tracking numbers will automatically be sent to the Customer when the order has shipped. Sunpro Kiosk does not process or ship orders on weekends or national holidays. Delivery times are not guaranteed. Sunpro Kiosk reserves the right to use an alternative shipping method due to weight restrictions. Shipping charges are nonrefundable.
Products purchased or received under these terms and conditions are subject to export laws and regulations of the United States of America. Title to products passes from Sunpro Kiosk to Customer at the time of shipment from the manufacturing facility. Title to software will remain with the applicable licensor(s), including Sunpro Kiosk.
ORDER CHANGES OR CANCELLATION POLICIES
All changes or cancellations must occur before the order is processed by the Sunpro Kiosk accounting department. Cancellation requests after this time may result in a cancellation fee of 15% on Products and 15% on Systems (excludes any tax charged). Special orders and volume orders of 10 or more units are non-cancelable. Customers may request to make a change to or cancel their order by contacting Sunpro Kiosk during business hours. Changes may be processed to orders as long as the total does not exceed the value of the original order. If the total is higher, contact Sunpro Kiosk for instructions.
RETURN FOR REFUND
Subject to the exceptions below, components and systems may be returned for a refund within 30 days of ship date. All systems are subject to a 35% restocking fee. Shipping charges are nonrefundable. Except in the event of a shipping error, customers are responsible for the cost of shipping items back to Sunpro Kiosk. The following products are nonrefundable:
Products that have been defaced, modified, or physically damaged.
Products that have become non-functional due to user error or virus.
Products that have the warranty label/mark removed by Customer.
Products returned without original accessories (manual, CD’s, cables, etc.)
Software, including Software in Systems.
Special Orders and Volume Orders, including volume system orders.
NOTE: Due to the cost of administering returns, all non-U.S. sales are final.
Every order is examined by an Sunpro Kiosk employee to protect Sunpro Kiosk and its Customers from fraudulent transactions. Sunpro Kiosk does not retain credit card information, except Customer account used for order payment.
Sunpro Kiosk will never share, sell, or rent your personal information. Information provided is used solely for the fulfillment of your order and possible promotional notifications from Sunpro Kiosk.
Sunpro Kiosk holds the right to accept, decline, refuse, or cancel an order for any reason. Receipt of an electronic confirmation does not signify Sunpro Kiosk acceptance of order or confirmation of Advanced Kiosk’s offer to sell. Terms of payment are at the discretion of Sunpro Kiosk.
In the event of incorrect pricing or information due to typographical error, Sunpro Kiosk can refuse or cancel the order. In this case, a refund will be issued immediately. Sunpro Kiosk reserves the right to make exceptions to these terms and conditions.
SITE LINKS AND TRADEMARKS, COPYRIGHT
This Site may contain links to other sites on the Internet that are owned and operated by third parties. Sunpro Kiosk is not responsible for the operation of or content located on or through any such site. All product names throughout this Site are trademarks or registered trademarks of their respective holders. All product names and company logos mentioned herein remain the trademarks of their respective owners.
We consider this whole site under the protection of U.S. copyright. Our logo and name is registered with the U.S. government as well as some of our product logos, product names, and company name.
Removal of our trademark is a violation of our trademark and a false representation of our product. Refer to the Trademark Act of 1946 (“Lanham Act”). The removal of our trademark will void your warranty.
LIMITATION OF LIABILITY
Sunpro Kiosk shall not be liable for lost profits, loss of business or other consequential, special, indirect, or punitive damages, even if advised of possibility of such damages, or for any claim by any third party except as expressly provided herein. Sunpro Kiosk shall not be liable for Products, Systems, or services not being available for use or for lost or corrupted data or software. You agree that for any liability related to the purchase of Product, Systems, or services, Sunpro Kiosk is not liable or responsible for any amount of damages. The foregoing limitation of liability shall apply whether any claim is based upon principles of contract, warranty, negligence, breach of any statutory duty, principles of indemnity or contribution, the failure of any limited or exclusive remedy to achieve its essential purpose, or otherwise.
JURISDICTION AND VENUE
Customer agrees that any legal action brought against Sunpro Kiosk shall be governed by the laws of the State of Texas without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any litigation arising from your use of or orders made from Sunpro Kiosk shall be an appropriate federal or state court located in Texas. Sunpro Kiosk is a dba of Sunsational Products, LLC.